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This Refund & Cancellation Policy applies to purchases made on CASEGRAVITY (www.casegravity.in). We aim to provide transparent, fair, and prompt resolution for refunds, cancellations, and exchanges.
Note: Refunds for cancelled prepaid orders are processed within 5–7 business days, subject to your bank or payment provider.
We provide refunds or replacements only under the following conditions:
To be eligible for a refund, you must:
The following items are not eligible for return or refund unless they are defective:
If you haven’t received a refund yet, please:
For any queries related to refunds, cancellations, or exchanges, please contact:
Email: support@casegravity.in
WhatsApp: +91 8764975878, +91 8740868692
Website: www.casegravity.in
CASEGRAVITY reserves the right to modify, amend, or update this policy at any time. The most recent version will always be published on our website. Continued use of the site after changes are posted constitutes acceptance of the updated policy.