CASEGRAVITY
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FAQs

Frequently Asked Quentions

(FAQ) – CaseGravity

Standard delivery within India takes 4–7 business days. Express delivery (where available) takes 2–4 business days.

Yes! We offer Free Shipping on all prepaid orders (within Pan India).

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) within Pan India.

Yes. Returns are accepted within 7 days of delivery, provided the product is unused and in original packaging. Damaged or wrong items will be replaced/refunded at no extra cost.

Once your order is shipped, you will receive a tracking link via email/SMS. You can also check your order status in our Track Order section.

No! Currently not available service,  we are accept order only Pan India and After sometime we accept order as soon as.

You can reach us via Email, Phone, or WhatsApp. Our team is available Mon–Sat, 10 AM – 7 PM.

📞 Contact CASEGRAVITY

FAQ – Account & Orders

Click on the Sign Up / Register button on the top right of our website. Enter your name, email, phone number, and create a password. Once registered, you can start shopping instantly.

Go to the Login page and click Forgot Password. Enter your registered email address, and you will receive a password reset link.

  • Log in to your account

  • Go to My Account > Security Settings

  • Select Change Password and enter your old password + new password

Yes, you can change or update your password anytime in your Account Settings.

  • Invoices are automatically generated once your order is confirmed. You can:

    • Download it from your Order Confirmation Email

    • Log in to your account and go to My Orders > Download Invoice

Log in to your account and go to My Orders. You will see all your past and current orders with details like date, items, payment, and status.

ou can sign in to CASEGRAVITY using:

  • Email & Password

  • Phone Number & OTP (where available)

  • Google or Facebook Login (if enabled)

📞 Need Help?

  • Email: support@casegravity.in

  • Phone/WhatsApp: +91 87649 75878, +91 87408 68692

  • Working Hours: Mon–Sat, 10 AM – 7 PM

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