CASEGRAVITY Warranty Policy

At CASEGRAVITY, we stand behind the quality of our products. Your satisfaction is our priority, and we’re committed to ensuring you have a seamless and positive shopping experience every time. If you receive a defective item, we’re here to help!

How to Claim Your Warranty in 2 Easy Steps:

1. Check Eligibility
   Verify whether your product qualifies for warranty coverage.
2. Submit a Ticket
   If your item is eligible, submit a support ticket with your order number and a brief description of the issue.

Who is Eligible?

The CASEGRAVITY warranty is non-transferable and applies only to the original purchaser. A valid proof of purchase is required for all warranty claims.

What Products Are Covered?

Warranty coverage applies to products purchased:

• Directly from CASEGRAVITY
• Through official online marketplaces
• From authorized offline retail partners

Please Note: The warranty does not cover the following:

• Normal wear and tear from everyday use
• Damage due to misuse, mishandling, or accidents
• Use for purposes other than the product’s intended function
• Unauthorized repairs or improper maintenance
• Counterfeit or non-CASEGRAVITY products
• Items purchased from unauthorized third-party sellers

CASEGRAVITY Lifetime Warranty

We offer a Lifetime Warranty on select CASEGRAVITY products. This warranty covers manufacturing defects only, such as flaws or imperfections that occur during the production process.

Please note: Accidental drops, incorrect installation, and general wear and tear are not covered under the Lifetime Warranty.